A 95 Year Tradition

Mr. Stitch Embroidery is a custom embroidery service located in Sherman Oaks, California. We specialize in digitizing business logos and embroidering them on garments supplied by us or our customers. Our roots are in the apparel business starting with our first store in 1921. For over 95 years, we have served the Southern California market with pride...

Terms and Conditions

  • Standard Service: One (1) working day for digitizing and four (4) working days for embroidery upon approval of logo
  • 5% damage allowance (Mr. Stitch will issue credit to your account for actual damaged garment cost over 5%)
  • Shipping Information: all shipments are FOB factory Sherman Oaks, CA
  • Mr. Stitch is not responsible for sewing on incorrect styles, colors and sizes sent by merchandise vendors
  • New customers must pay in advance for embroidery work and any digitizing services
  • Quantities for pricing purposes determined by number of pieces per design and garment style. Shirts and hats not combined for quantity. Prices do not include complete color changes for specific designs.
  • Mr. Stitch is not responsible for quality of embroidery from files not digitized by our company
  • Back orders may be billed as new orders, based on applicable quantities for each separate production run
  • Prices subject to change without notice
  • $30.00 minimum single order charge
  • Logos will incur a 10% charge in addition to embroidery fee due to excessive trims and number of colors
  • 20% surcharge on garments requiring special locations that are difficult to hoop.
  • Rush order charges: 150% for same day, 100% 24 hours, 50% for 48 hours, 25% 72 hours
  • We take no responsibility for orders shipped from customer’s vendor, ie: size, colors, style.
  • No refunds on decorated items ( ie: embroidered or screen printed). No claims accepted past 10 days from ship date
  • Mr. Stitch Embroidery does not take responsibility for any error due to verbal instructions. Make sure all instructions are in writing
  • Mr. Stitch reserves the right to display finished embroidery or screen printing on social media or in its retail location unless otherwise informed.